Huntsman Aus (Huntsman) is dedicated to exceeding customer requirements and expectations in a proactive, professional and cost-effective manner. We focus on continual improvement of the quality of our products, business processes and management systems. The business aims to deliver to Australian Government and long-range sport shooting markets, products, services and solutions that not only meet, but exceed their expectations and are synonymous with quality.
Huntsman is committed to be each customer’s first choice by:
- Providing organisational innovative development in line with world’s best practice and market and technology changes;
- Delivery of world class, battle proven, precision and innovative products for long range shooting, or military and LE end-users;
- Employing and retaining the best, most appropriate people for the job;
- Valuing and retaining our staff;
- Working together as a cohesive team;
- Providing on-going first-class staff skills development;
- Maintaining a professional work environment; and
- Having an ethical conscience with respect to working conditions and business practices.
Huntsman maintains an effective quality management system including:
- Regular review of the Quality Management System led by the Managing Director and the leadership team to monitor the progress to verify suitability and identify risks to the business and opportunities for improvements;
- Effectively analyse and monitor the processes to ensure continuous improvement of Huntsman business operations and drive additional operational efficiencies;
- Monitoring and communicating key performance indicators;
- Continually striving toward meeting and/or exceeding the customer’s requirements and expectations; and
- Ensuring that our products and services meet the relevant legislative and industry-based requirements and comply with recognised local and international standards.
The senior management team periodically reviews this policy to ensure that the policy and quality objectives remain consistent with the Huntsman business objectives.